System Owner – a key to successful system implementation
November 29, 2021
The system owner is the client’s employee responsible for the overall implementation and operation of a clinical trial management system on the client’s side. It is a primary contact for us as a vendor and a driver of change in the company. In this video, we discuss the role of the system owner, necessary skills and background, and the impact of motivation on the system’s implementation success.
Timecodes:
00:11 About Flex Databases
00:26 Plan for the video
00:47 Key factors for a successful system implementation
01:33 What efforts are expected from a client
02:04 Who is a System Owner
02:20 System Owner background and skills
03:35 Why motivation is important
04:00 What happens after implementation
04:22 What if you don’t have a suitable person for the System Owner role
04:53 Contact us
