Data Protection Statement

November 30, 2024

Effective as of 17-May-2018

Flex Databases provides software solutions that support clinical trials conduction at all stages and one of our main priorities is confidentiality and integrity of our customers data. Flex Databases is concerned about data protection and privacy issues. This Statement describes basic principles of the data collection, usage, and disclosure.

This Statement refers to information that Flex Databases receives through this Website (further: site). By providing personal information to us or by using the site, you agree to the terms and conditions of this Data Protection Statement.

Flex Databases collects the following information through this site:

  • Name, job title, contact e-mail address and telephone number provided by you in the corresponding fields
  • Personal data for job application, including CV, if you provide it in the corresponding fields
  • IP Address. Flex Databases may collect IP addresses during this site operation. Collecting IP Addresses is the automatically fulfilled routine practice. We use IP Addresses to calculate usage levels of the site, diagnose problems with the servers, administer the site, and monitor the regions from which you navigate to our site.
  • Cookies. Cookies are pieces of information transferred directly on the computer you are using. Cookies provide information such as browser type, time spent on the site, pages visited, and language preferences. We may use the information for security purposes, to facilitate navigation, display information more effectively.

You can refuse to accept these cookies by adjusting your browser’s settings. In this case you may experience some inconveniences when navigating the site.

Use and Sharing of Your Personal Information

Flex Databases uses the Personal Information we collect from you:

  • to contact you after you have requested demo/sent us an inquiry via our site
  • to send newsletters
  • to send marketing communications
  • as required by law or regulation, or as requested by government authorities
  • in connection with an acquisition, merger, sale or other transfer of all or substantially all our business or portion thereof
  • to respond to questions and concerns
  • to improve our site and marketing efforts
  • to conduct research and analysis
  • to respond to inquiries regarding career opportunities

We will keep your personal information for the time required to fulfill the outlined in this Data Protection Statement purposes unless a longer retention period is required by law.

Flex Databases doesn’t provide your personal data to any third parties unless permitted or required by law without making you aware and/or acquiring your explicit consent.

We implement appropriate organizational and technical measures to protect the personal data in our possession from misuse, unauthorized access and disclosure.

How to contact us about privacy

You have the right to request access to your personal data that we have collected and to request the copy of this data. You can request to correct or erase the personal data that you provided to Flex Databases. You can address your concerns and questions regarding privacy to dl_privacy@flexdatabases.com.

Blog

April 29, 2025
Advancing Trial Master File Technology: Trends, Challenges, and Practical Applications in a Quality-Driven Era – Poster Session at CDISC TMF Europe Interchange!

Flex Databases is heading to Geneva on May 15–16! Visit our poster session presented by Marietta Sarkisian, Global Director of Business Development & Marketing, to explore how TMF technology is evolving to meet rising quality expectations in clinical trials. Let’s connect at #CDISCInterchange! Contact us at contact@flexdatabases.com

User Groups at Flex Databases: Where Feedback Meets Innovation

At Flex Databases, we believe the best solutions are built together. That’s why we created Flex Databases User Groups – a unique meetings where our clients and their end-users come together to: Our User Groups are more than just meetings – they are a space for open dialogue, collaboration, and innovation.By listening to your experiences, […]

Use Case: Saving Time and Cost with AI in TMF Document Management

A mid-sized CRO managing 9,500 TMF documents annually faced increasing challenges with filing and metadata assignment. Each document required an average of 5–6 minutes to process manually. The Problem Manual document upload and metadata entry amounted to: This process also posed risks of human error and inconsistency. The Solution The CRO implemented an AI-powered eTMF […]

April 22, 2025
Why Sponsors Are Pushing CROs to Adopt Modern CTMS Solutions

Nowadays the relationship between sponsors and contract research organizations (CROs) has evolved. What once was a simple outsourcing arrangement has become a strategic partnership, where both parties are expected to operate with full transparency, speed, and strict adherence to regulatory standards. Sponsors are no longer satisfied with periodic updates and disconnected spreadsheets. They want real-time […]

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Get in touch to discuss compliance, implementation, demos, pricing

We are here for all of your questions! Tell us more about yourself and we will organize a tailored live demo to show how you can power up your clinical trials processes with Flex Databases.