System Owner – a key to successful system implementation

Nov 29, 2021
System Owner video

The system owner is the client’s employee responsible for the overall implementation and operation of a clinical trial management system on the client’s side. It is a primary contact for us as a vendor and a driver of change in the company. In this video, we discuss the role of the system owner, necessary skills and background, and the impact of motivation on the system’s implementation success.

Timecodes:

00:11 About Flex Databases 

00:26 Plan for the video 

00:47 Key factors for a successful system implementation 

01:33 What efforts are expected from a client 

02:04 Who is a System Owner 

02:20 System Owner background and skills 

03:35 Why motivation is important 

04:00 What happens after implementation 

04:22 What if you don’t have a suitable person for the System Owner role 

04:53 Contact us

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