System Owner – a key to successful system implementation

Nov 29, 2021
System Owner video

The system owner is the client’s employee responsible for the overall implementation and operation of a clinical trial management system on the client’s side. It is a primary contact for us as a vendor and a driver of change in the company. In this video, we discuss the role of the system owner, necessary skills and background, and the impact of motivation on the system’s implementation success.


00:11 About Flex Databases 

00:26 Plan for the video 

00:47 Key factors for a successful system implementation 

01:33 What efforts are expected from a client 

02:04 Who is a System Owner 

02:20 System Owner background and skills 

03:35 Why motivation is important 

04:00 What happens after implementation 

04:22 What if you don’t have a suitable person for the System Owner role 

04:53 Contact us

More videos from Flex Databases

Webinar recording: Speed-up patient recruitment by the means of automated site payments

On the first day of June we’ve hosted a joint webinar with our client, Confidence Pharmaceutical Research.

Learn more
Webinar recording: Digitalizing Quality Management System: how and why?

In early April 2023 we’ve hosted a webinar about why and how you can digitalize your Quality Management System with our brilliant QA Director Anna Petrovskaya as a host.

Learn more
Video: The way we save time on case intake in Flex Databases Pharmacovigilance module

In this video we talk about the way Flex Databases Pharmacovigilance module helps to save time on case intake.

Learn more
Software validation in clinical trials industry

A detailed overview of software validation process in clinical trials industry

Learn more

Have we picked your interest?

Tell us more about yourself and we will organize a tailored live demo to show how you can power up your clinical trials processes with Flex Databases.