Data Protection Statement

November 30, 2024

Effective as of 17-May-2018

Flex Databases provides software solutions that support clinical trials conduction at all stages and one of our main priorities is confidentiality and integrity of our customers data. Flex Databases is concerned about data protection and privacy issues. This Statement describes basic principles of the data collection, usage, and disclosure.

This Statement refers to information that Flex Databases receives through this Website (further: site). By providing personal information to us or by using the site, you agree to the terms and conditions of this Data Protection Statement.

Flex Databases collects the following information through this site:

  • Name, job title, contact e-mail address and telephone number provided by you in the corresponding fields
  • Personal data for job application, including CV, if you provide it in the corresponding fields
  • IP Address. Flex Databases may collect IP addresses during this site operation. Collecting IP Addresses is the automatically fulfilled routine practice. We use IP Addresses to calculate usage levels of the site, diagnose problems with the servers, administer the site, and monitor the regions from which you navigate to our site.
  • Cookies. Cookies are pieces of information transferred directly on the computer you are using. Cookies provide information such as browser type, time spent on the site, pages visited, and language preferences. We may use the information for security purposes, to facilitate navigation, display information more effectively.

You can refuse to accept these cookies by adjusting your browser’s settings. In this case you may experience some inconveniences when navigating the site.

Use and Sharing of Your Personal Information

Flex Databases uses the Personal Information we collect from you:

  • to contact you after you have requested demo/sent us an inquiry via our site
  • to send newsletters
  • to send marketing communications
  • as required by law or regulation, or as requested by government authorities
  • in connection with an acquisition, merger, sale or other transfer of all or substantially all our business or portion thereof
  • to respond to questions and concerns
  • to improve our site and marketing efforts
  • to conduct research and analysis
  • to respond to inquiries regarding career opportunities

We will keep your personal information for the time required to fulfill the outlined in this Data Protection Statement purposes unless a longer retention period is required by law.

Flex Databases doesn’t provide your personal data to any third parties unless permitted or required by law without making you aware and/or acquiring your explicit consent.

We implement appropriate organizational and technical measures to protect the personal data in our possession from misuse, unauthorized access and disclosure.

How to contact us about privacy

You have the right to request access to your personal data that we have collected and to request the copy of this data. You can request to correct or erase the personal data that you provided to Flex Databases. You can address your concerns and questions regarding privacy to dl_privacy@flexdatabases.com.

Blog

April 28, 2026
Flex Databases x SOLTI taking the stage at #OCT2026

We’re heading to Barcelona for OCT 2026. And this time, we’re bringing a real story with us! Our colleague Evgenia will be speaking alongside Jaume Costa from SOLTI, our dear client and long-term partner, about the question many teams still struggle with: Who should own your eClinical systems: sponsor or CRO? Stream B: AI & […]

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TMF Blinding: Removing the Complexity of Managing Blinded Studies

Blinded studies are critical for maintaining the integrity of clinical trials. But while the concept is straightforward, the operational reality is often anything but. For many clinical teams, managing blinding means dealing with: This creates a constant burden: Even with strict processes in place, a single misconfiguration can compromise the entire study. TMF Blinding in […]

April 2, 2026
CTMS for CRO Financial Management: Managing Clinical Trial Budgets and Investigator Payments

Financial management is critical because CROs must ensure that clinical trials remain within budget while generating expected revenue. Without proper financial oversight, organizations may experience delayed payments, incorrect invoicing, or reduced project profitability. A CTMS helps CROs maintain financial control and improve operational efficiency. Financial management is one of the most complex operational areas for […]

April 1, 2026
Risk-Based Monitoring (RBM) in Clinical Trials: A Comprehensive Guide to Modern Oversight

For decades, the clinical research industry operated under a manual, labor-intensive oversight model. The gold standard was 100% Source Data Verification (SDV) – a process where Clinical Research Associates (CRAs) traveled to sites to painstakingly cross-reference every data point in a Case Report Form against medical records. However, as trials have become more data-saturated and […]

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We are here for all of your questions! Tell us more about yourself and we will organize a tailored live demo to show how you can power up your clinical trials processes with Flex Databases.