Open Position: System Analyst 

March 19, 2026

We are driven by a mission to make a meaningful impact in the Life Sciences industry. We provide flexible e-Clinical software systems for Clinical Research Organizations (CROs) and pharmaceutical companies worldwide.  

Key Responsibilities 

Requirement Gathering & Documentation: 

• Elicit requirements through interviews, workshops, and mind mapping. 

• Create, refactor, and maintain up-to-date system documentation: 

• URS (User Requirements Specification): User-level requirements and stories. 

• PRD (Product Requirements Document): Development specifications for the team and external stakeholders. 

• RN (Release Notes): Descriptions of delivered features or enhancements and customer training materials. 

Collaboration & Communication: 

• Participate in Agile ceremonies, ensuring clear communication of requirements to the development team. 

• Facilitate collaboration between stakeholders, including developers, testers, and customer success managers. 

• Support the creation of test scenarios and assist in the delivery and UAT (User Acceptance Testing) of product increments. 

Process Improvement & Mentorship: 

• Identify opportunities for process improvements and assist in the deployment of new technologies. 

• Act as a mentor to junior analysts, sharing knowledge and best practices. 

• Support analysis techniques and standards within the analyst workgroup. 

Client Engagement: 

• Participate in client-facing activities, including consultations and problem-solving interviews. 

• Acquire and apply business domain knowledge to enhance product development. 

• Assist in developing product roadmaps and support the customer success team in project scoping and backlog prioritization. 

Typical Tasks: 

Formalizing change requests from customer consultations into user stories, designing workflows, specifying integration logic with third-party systems, creating reports, and designing document templates and permissions. 

Requirements 

• 3+ years of experience as a Systems or Business Analyst in the Tech industry. 

• Advanced (C1) English and Russian level. 

• Strong requirement elicitation and stakeholder management skills. 

• Excellent communication skills, with the ability to engage both technical and non-technical audiences. 

• Proficiency in MS Office, basic SQL, UML, and any diagramming tool (e.g., Lucid chart, Miro, Draw.io). 

• Knowledge of APIs, data formats (XML, JSON), and data integration approaches. 

• Experience with AI tools (ChatGPT, Copilot, etc.) and the ability to apply them to improve personal efficiency. 

• Bonus: Experience in the Clinical Trials domain. 

Why Join Us? 

• An inspiring problem domain (Life Sciences) that makes a real-world impact. 

• Flexible work schedule with a fully remote setup. 

• 11 floating bank holidays and 5 fully paid sick days per year. 

• An open-door policy and low level of bureaucracy. 

How We Work 

We value results over set working hours. Our flexible start time is between 8:00 and 11:00 (CET), though participation in fixed team and client meetings is essential. 

We build our culture on respect, transparency, proactivity, and a positive approach. We care about our team’s mental health and happiness, which is why we maintain an open-door policy and value constructive feedback from all levels. We believe in building long-lasting, trusted relationships with both our clients and our employees. 

To apply for this position, please contact: hr_team@flexdatabases.com