Solving site payments problem with Flex Databases Subject Tracking & Invoicing

April 2, 2021

Solving site payments problem with Flex Databases Subject Tracking & Invoicing

st trial sites work with no more than a 3-month operating budget. With an estimated two-thirds of trial sites falling into this category, software companies have sought to close this gap in effective financial operations with process automation and payment schedule. So CROs, pharma companies, and biotech can finally get transparency in site payments.

Likewise, effective subject management is essential for clinical trials. Sometimes this means coordinating across several physical locations, and other times it means the organization of large groups of people. No matter what the problem is, eSystems are there to solve them all.

What are the exact problems, though?

  • Overall process complexity
  • Human factor with budgets and invoices
  • Manual work requires a lot of time
  • Changes when a study is in progress
  • Lack of transparency
  • Disorganized payments systems
  • Delayed payments – frustrated sites

Flex Databases Subject Tracking & Invoicing module solves ALL of them.

Simple process for complex issues

One of our customers, Novo Nordisk, implemented Subject Tracking & Invoicing module to find a solution for growing payment processes complexity and associated burden. Before the implementation, the company has dealt with difficulties and delays in payment processes:

After implementing the Flex Databases solution, Novo Nordisk employees were able to speed up and simplify the site payment process, such as contract and invoice preparation, and lower the workload of responsible roles. Here is the result of the same questionnaire about the overall process complexity a year after Flex Databases CTMS implementation:

Financial Accountability & Transparency 

Reports and predictability of payments and budgets.

With the ability to track and export all investigator records on payments, you’ll have all the data needed to report on payments into sites and see the real picture. No more multiple systems and spreadsheets to report and reconcile!

Payment Process Speed-Up

With automated invoice generation based on EDC data, you can create invoices right after site work is complete.

Sites are Happy and Engaged

Enhance your site relationships with quick, on-time payments with no delays or errors. Hassle-free payments to sites are an advantage for both sponsors and CROs.

Endless Scalability

You control sites’ budgets and all the budget rules on any level. It’s no longer just study or country-specific. Use site and budget version-specific invoicing.

Does our Subject Tracking & Invoicing like something you’d like to try? Send us an e-mail to bd@flexdatabases.com or request a demo via the button on top of the page to schedule!

Blog

June 30, 2026
Validating AI in GxP Environments: The Flex Databases Approach to eTMF Compliance

The pharmaceutical industry faces a familiar paradox: the tools that promise to make regulatory compliance faster and smarter also introduce the most complex new compliance questions. Nowhere is this more visible than in AI-powered Trial Master File (TMF) management. At Flex Databases, we have developed a validation framework rooted in GxP principles, risk-based thinking, and […]

June 25, 2026
The Quiet Revolution in TMF: How AI Document Classification Turns Routine into a Background Task

AI in Trial Master File management has quietly stopped being a someday idea. It’s not a pilot and it’s not a roadmap promise – it’s something clinical teams reach for on an ordinary Tuesday. The interesting part isn’t that AI can file a document; it’s how calmly and predictably it does it now – with […]

June 24, 2026
Investigator Site File Management with Flex Databases

Managing Investigator Site Files across multiple sites is one of the more operationally demanding aspects of clinical trial oversight. Flex Databases addresses this with a dedicated ISF module built around three distinct user experiences (Sponsor, CRA, and Site) each tailored to the workflows and priorities of its audience. The Sponsor View: Study-Wide Visibility Sponsors access […]

May 26, 2026
Looking for an Enterprise eClinical Solution? There Is More to Consider

When evaluating core clinical research platforms, most companies naturally start with the well-known enterprise brands. They are recognizable, widely adopted, and often positioned as the “safe choice” for regulated environments. But once the demo phase is over and implementation actually begins, many teams discover that choosing a platform involves much more than brand recognition and […]

Contact us

Get in touch to discuss compliance, implementation, demos, pricing

We are here for all of your questions! Tell us more about yourself and we will organize a tailored live demo to show how you can power up your clinical trials processes with Flex Databases.