Solving site payments problem with Flex Databases Subject Tracking & Invoicing

April 2, 2021

Solving site payments problem with Flex Databases Subject Tracking & Invoicing

st trial sites work with no more than a 3-month operating budget. With an estimated two-thirds of trial sites falling into this category, software companies have sought to close this gap in effective financial operations with process automation and payment schedule. So CROs, pharma companies, and biotech can finally get transparency in site payments.

Likewise, effective subject management is essential for clinical trials. Sometimes this means coordinating across several physical locations, and other times it means the organization of large groups of people. No matter what the problem is, eSystems are there to solve them all.

What are the exact problems, though?

  • Overall process complexity
  • Human factor with budgets and invoices
  • Manual work requires a lot of time
  • Changes when a study is in progress
  • Lack of transparency
  • Disorganized payments systems
  • Delayed payments – frustrated sites

Flex Databases Subject Tracking & Invoicing module solves ALL of them.

Simple process for complex issues

One of our customers, Novo Nordisk, implemented Subject Tracking & Invoicing module to find a solution for growing payment processes complexity and associated burden. Before the implementation, the company has dealt with difficulties and delays in payment processes:

After implementing the Flex Databases solution, Novo Nordisk employees were able to speed up and simplify the site payment process, such as contract and invoice preparation, and lower the workload of responsible roles. Here is the result of the same questionnaire about the overall process complexity a year after Flex Databases CTMS implementation:

Financial Accountability & Transparency 

Reports and predictability of payments and budgets.

With the ability to track and export all investigator records on payments, you’ll have all the data needed to report on payments into sites and see the real picture. No more multiple systems and spreadsheets to report and reconcile!

Payment Process Speed-Up

With automated invoice generation based on EDC data, you can create invoices right after site work is complete.

Sites are Happy and Engaged

Enhance your site relationships with quick, on-time payments with no delays or errors. Hassle-free payments to sites are an advantage for both sponsors and CROs.

Endless Scalability

You control sites’ budgets and all the budget rules on any level. It’s no longer just study or country-specific. Use site and budget version-specific invoicing.

Does our Subject Tracking & Invoicing like something you’d like to try? Send us an e-mail to bd@flexdatabases.com or request a demo via the button on top of the page to schedule!

Blog

April 15, 2026
TMF Blinding: Removing the Complexity of Managing Blinded Studies

Blinded studies are critical for maintaining the integrity of clinical trials. But while the concept is straightforward, the operational reality is often anything but. For many clinical teams, managing blinding means dealing with: This creates a constant burden: Even with strict processes in place, a single misconfiguration can compromise the entire study. TMF Blinding in […]

April 2, 2026
CTMS for CRO Financial Management: Managing Clinical Trial Budgets and Investigator Payments

Financial management is critical because CROs must ensure that clinical trials remain within budget while generating expected revenue. Without proper financial oversight, organizations may experience delayed payments, incorrect invoicing, or reduced project profitability. A CTMS helps CROs maintain financial control and improve operational efficiency. Financial management is one of the most complex operational areas for […]

April 1, 2026
Risk-Based Monitoring (RBM) in Clinical Trials: A Comprehensive Guide to Modern Oversight

For decades, the clinical research industry operated under a manual, labor-intensive oversight model. The gold standard was 100% Source Data Verification (SDV) – a process where Clinical Research Associates (CRAs) traveled to sites to painstakingly cross-reference every data point in a Case Report Form against medical records. However, as trials have become more data-saturated and […]

March 26, 2026
Why MapLight Therapeutics Chose Flex Databases’ CTMS and eTMF

MapLight Therapeutics selected Flex Databases to support its clinical trial operations with an integrated CTMS and eTMF platform. In this interview, the MapLight team shares why they chose Flex Databases, which features stood out during the evaluation process, and how the platform will support efficient trial oversight and long-term clinical operations. What were the key […]

Contact us

Get in touch to discuss compliance, implementation, demos, pricing

We are here for all of your questions! Tell us more about yourself and we will organize a tailored live demo to show how you can power up your clinical trials processes with Flex Databases.