How Novo Nordisk sped up payment process and cut costs with Flex Databases CTMS

December 19, 2019

How Novo Nordisk sped up payment process and cut costs with Flex Databases CTMS

About Novo Nordisk

Novo Nordisk is a global healthcare company, founded in 1923 and headquartered just outside Copenhagen, Denmark.

Their purpose is to drive change to defeat diabetes and other serious chronic diseases such as obesity, and rare blood and rare endocrine diseases.

Project background

Most trial sites are working with no more than a 3-month operating budget, which means that maintaining up-to-date financial records is essential. Difficulties and delays in payment processes may cause a growing workload and burden, and this is why Novo Nordisk LLC came to Flex Databases to find a solution and fix the existing situation.

Workload before the implementation

Solution

Flex Databases offered Novo Nordisk to install a combination of CTMS modules – Subject Tracking & Invoicing and Investigators & Sites Management.

The accent was made on Subject Tracking & Invoicing since the module is tailored to proper full-stack grants management.

Flex Databases Subjects&PaymentsFlex Databases Sites
– All the information you need in one place: enrollment, inclusion curve, in and out of time window visits, screen failures and so much more.
– Flexible and exportable widgets, reports, and graphs.
– Site payments easily set, measured, organized, and tracked.
– Sites statuses, documents, contracts, qualification, vendors, timelines and so much more at hand.
– All your Medical Institutions and Sites information in a clear organized manner with just a few clicks.
– Submission packages across countries, studies, and sites in a unified interface.

Result

A year after Flex Databases CTMS implementation, Novo Nordisk sped up processes by 8 times and significantly improved overall process complexity management.

There was no need to hire additional staff anymore, the company has managed to allocate the available resources to different tasks and cut overall of payment processes.

Learn more about Flex Databases CTMS or request a free demo: bd@flexdatabases.com.

Blog

July 7, 2026
Is Your EDC Really Modern If Someone Still Has to Re-Enter Every Serious Adverse Event?

Clinical industry has finally embraced AI, sponsors run decentralized trials and data is now collected in real time. But still one of the most critical workflows in every study – handling adverse events (AEs) – surprisingly depends on copy-paste. Most sponsors assume that if they have an Electronic Data Capture (EDC) system and a Pharmacovigilance […]

June 30, 2026
Validating AI in GxP Environments: The Flex Databases Approach to eTMF Compliance

The pharmaceutical industry faces a familiar paradox: the tools that promise to make regulatory compliance faster and smarter also introduce the most complex new compliance questions. Nowhere is this more visible than in AI-powered Trial Master File (TMF) management. At Flex Databases, we have developed a validation framework rooted in GxP principles, risk-based thinking, and […]

June 25, 2026
The Quiet Revolution in TMF: How AI Document Classification Turns Routine into a Background Task

AI in Trial Master File management has quietly stopped being a someday idea. It’s not a pilot and it’s not a roadmap promise – it’s something clinical teams reach for on an ordinary Tuesday. The interesting part isn’t that AI can file a document; it’s how calmly and predictably it does it now – with […]

June 24, 2026
Investigator Site File Management with Flex Databases

Managing Investigator Site Files across multiple sites is one of the more operationally demanding aspects of clinical trial oversight. Flex Databases addresses this with a dedicated ISF module built around three distinct user experiences (Sponsor, CRA, and Site) each tailored to the workflows and priorities of its audience. The Sponsor View: Study-Wide Visibility Sponsors access […]

Contact us

Get in touch to discuss compliance, implementation, demos, pricing

We are here for all of your questions! Tell us more about yourself and we will organize a tailored live demo to show how you can power up your clinical trials processes with Flex Databases.